Terms and Conditions

CONDITIONS OF SALE

User Registration Procedure (only in case of need)

The request for registration as a user and the assignment of your password for our user area does not imply the automatic assignment of a password, as it will always be at the discretion of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY), we reserve the right to cancel your password without prior notice, as well as to remove your request and registration from our file at any time.

We remind you that the conditions of use of your password as a user will be as follows:

• The user name or e-mail address and password assigned to the registered user are personal and non-transferable.
• The user undertakes to diligently guard and keep secret the user name and password. It shall be the responsibility of the registered user to exercise due diligence to prevent access to and/or use of the services at his disposal by third parties who access or use the identification codes or passwords in his name.
• The registered user shall be solely responsible for the choice, loss, theft or unauthorised use of any identification code or password and for the consequences that may arise therefrom.

• The registered user must notify SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) as soon as possible of the loss, theft or unauthorised use of the user name and password that identify him/her. This notification shall be made in writing to our home address or by e-mail to our address.
• SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY).will then proceed to deregister the registered user, without prejudice to the user being able to start the registration procedure again.
• The registered user may at any time immediately unsubscribe as a user, without this decision being retroactive, by writing to our registered office or by e-mail and identifying themselves as a registered user with their password.

The user's registration implies express and unreserved acceptance of all the conditions established in the SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) Legal Notice.

The interested user will request through the web form his request for user and password assignment. The request cannot be sent if the interested party does not read and accept the conditions of use of the same.

The user name will be a valid e-mail address or a valid user name that is the exclusive property of the user. The e-mail address provided may be used by SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) to send communications.

The requests received by the user will be evaluated and checked for authenticity by SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) staff. Accepted requests will be answered by sending an e-mail to the e-mail address provided together with the conditions of use, your user name and password.

Your request received signifies your express acceptance of the conditions established by the entity.

Obligation to make proper use of the website and its content

All the contents included in this website are provided for information purposes only, so that in no case may they serve as a basis for appeals or claims or constitute a source of rights. SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY).reserves the right to modify, without prior notice, the contents of the website.

The User undertakes to make correct use of the Website and the utilities provided in accordance with the law, this legal document and the instructions and notices communicated to him/her.

The User undertakes to make exclusive use of the Website, and all its contents, for lawful and non-prohibited purposes, which do not infringe current legislation and/or may be harmful to the legitimate rights of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) or any third party, and/or which may cause any damage or harm directly or indirectly.

To this effect, the user will abstain from using any of the contents of the website for illicit purposes or effects, prohibited in this Legal Document, harmful to the rights and interests of third parties or which, in any way, may damage, render useless, overload, deteriorate or impede the normal use of the website.

In particular, and by way of example only and without limitation, the user undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material which:

• in any way that is contrary to, undermines or infringes fundamental rights and public freedoms recognised in the Constitution, international treaties and other legislation;
• induces, incites or promotes criminal, denigratory, defamatory, defamatory, violent or, in general, actions contrary to the law, generally accepted morals and good customs or public order;
• induces, incites or promotes discriminatory actions, attitudes or thoughts on grounds of sex, race, religion, belief, age or status;
• incorporates, makes available or allows access to products, elements, messages and/or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, generally accepted morals and good customs or public order;
• is false, ambiguous, inaccurate, exaggerated or untimely, in a way that is misleading or likely to mislead as to its subject matter or as to the intentions or purposes of the communicator;
• is protected by any intellectual or industrial property rights belonging to third parties, without the User having previously obtained from their owners the necessary authorisation to carry out the use that he/she is making or intends to make;
• violates the business secrets of third parties;
• is contrary to the right to honour, to personal and family privacy or to one's own image;
• in any way detracts from the credit of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY).
• infringes the rules on secrecy of communications;
• constitutes, where applicable, unlawful, misleading or unfair advertising and, in general, unfair competition;
• incorporates viruses or other physical or electronic elements that may damage or impede the normal functioning of the network, the system or computer equipment (hardware and software) of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) or of third parties or that may damage the electronic documents and files stored in said computer equipment;
• which, due to its characteristics (such as format, length, etc.), causes difficulties in the normal operation of the Service;

The user undertakes to abstain from:

• reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the Contents, unless authorised by the owner of the corresponding rights or it is legally permitted;
• suppress, manipulate or in any way alter the copyright and other data identifying the reservation of rights of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY).
• attempt to obtain the Contents by using means or procedures other than those which, as the case may be, have been made available for this purpose or have been indicated for this purpose on the web page where the Contents are located or, in general, those which are normally used on the Internet for this purpose, provided that they do not entail a risk of damage or disablement of the website, the Services and/or the Contents.

The user will be liable for damages of any kind that SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) may suffer, directly or indirectly, as a result of non-compliance with any of the obligations derived from the general conditions or the law in relation to the use of the website.

Intellectual property

All the contents of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) are the intellectual property of the company and are protected in accordance with national and international Intellectual Property legislation in force.

It is absolutely forbidden to use the content of our website without the written authorisation of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY).

It is forbidden to establish this page as a frame for others, although a link may be established to our Internet address (https://yorkshireterrierbeauty.com/) as long as it is not related to false, inaccurate, incorrect, misleading or confusing statements or statements that are contrary to the law, morality or good customs.

Users may download the website onto their terminal for private, non-commercial use, and may not exploit, reproduce, distribute, modify, publicly communicate, transfer, transform or use the content of the website for public or commercial purposes.

Infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as an offence punishable under Articles 270 et seq. of the Penal Code.

The trademarks, logos and any other industrial property that appear on this site are the property of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY). The use of these trademarks is prohibited without the prior written authorisation of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY), or of the third party owners of the trademarks.

Duration of service

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) does not guarantee the availability and continuity of the operation of the Website. Whenever reasonably possible, SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will give prior warning of any interruptions in the functioning of the Web Site; SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) does not guarantee the usefulness of the Web Site for the performance of any specific activity, nor its infallibility.

Access to the SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) website is indefinite; however, SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) reserves the right to suspend access without prior notice to users who, in its opinion, do not comply with the rules of use of its website and to take the appropriate legal measures. SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) also reserves the right to restrict access to some sections of the Web to the general public, limiting it only to specific users or groups of users through the delivery of an access password for which they will be responsible.

Exclusion of liability

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) makes every effort to avoid any error in the contents of the website, but does not guarantee and is not responsible for possible errors in the contents of the website.

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) excludes any liability for damages of any nature possibly arising from:

• Interruption of the operation or unavailability of access to the website.
• Privacy and security in the use of the website by the User, and/or unauthorised access by unauthorised third parties.
• The possible transmission of elements adversely affecting computer systems.

• The accuracy, completeness and timely updating of the contents of its website. Consequently, SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) does not guarantee the reliability, availability or continuity of its website or its contents, so that the use of the same by the user is carried out at their own risk, without SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) being liable at any time in this regard.

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will not be held responsible in the event of service interruptions, delays, errors, malfunctions and, in general, other inconveniences that have their origin in causes beyond the control of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) and/or due to a wilful or negligent action of the User and/or due to force majeure. In any case, whatever the cause, SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will not assume any responsibility for direct or indirect damage, consequential damage and/or loss of profit. SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will have the right, without any compensation to the user for these concepts, to temporarily suspend the services and contents of the website in order to carry out maintenance, improvement or repair operations.

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) excludes any liability for damages of any kind that may be due to the lack of truthfulness, accuracy, completeness and/or timeliness of the content transmitted, disseminated, stored, made available or received, obtained or accessed through the Web; nor for the content provided by third parties or entities.

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will try as far as possible to update and rectify any information on its website that does not comply with the minimum guarantees of veracity. However, it shall be exonerated from any responsibility for failure to update or rectify the information and content contained therein.

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) is not responsible for the use that the user makes of the services and products of the website nor of their passwords, as well as of any other material of the website, infringing the intellectual or industrial property rights or any other right of third parties.

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) reserves the right to remove any content that is untrue, inaccurate and contrary to the law, morality, public order and good customs.

Legislation and jurisdiction

The provision of the service is governed by Spanish law, with the Courts of Madrid having jurisdiction, to which the User expressly submits.

Online Sales

Methods of payment

You can pay for your purchases using the following methods:

- CREDIT OR DEBIT CARD (Visa, Master Card):

This method of payment is totally secure, as SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) makes the payment at the moment of sending the order and not at the moment the order is placed. SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will only charge the amount of the available articles.

Visa and Master Card have developed a system for secure online payments. The Secure e-commerce system is based on the card issuer (bank or savings bank) identifying the cardholder before authorising payment over the Internet.

Your card details and password are protected by this security system from the moment they are entered.

Once the identification has been completed, the Issuer informs SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) that the purchase is being made by the cardholder, so that the cardholder can complete the process. If the identification has not been satisfactory, the Issuer informs SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) so that it can proceed accordingly.

This window is beyond the control of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY), being the responsibility of its issuer any incident that may arise with it, and you should contact this entity if you find yourself in this situation.

- PAYPAL: With the PayPal system, you will never have to enter your financial details again on any other website. We store and safeguard them so that every time you want to pay online you only need to enter your email account and password. When you buy with PayPal you will be covered by our buyer protection programme, i.e. if your purchase is not in good condition or does not match the description, we will refund your money.

Forany other payment method not covered, please call 911837198 or send usan e-mail to petsandpoms@gmail.com.

Forms of Delivery

- HOME DELIVERY: If you request home delivery, you will receive your order directly at the address you provide when placing your order. Otherwise, the order will be sent to the address given in the customer file.

If you are not present on the day of delivery, you will be notified so that you can arrange another delivery date.

Any other form of delivery not contemplated must be informed in advance by calling 911837198 or via our e-mail address: petsandpoms@gmail.com.

Shipping costs

Shipping costs will be added to the total amount.

For more information, please call our Customer Service telephone number 91.668.13.17.

Guarantees

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) guarantees the quality of the product.

In addition, the manufacturer also guarantees the product.

To make the warranty effective, please contact us at 911837198 or by e-mail to the following dirección:petsandpoms@gmail.com.

Deficiencies caused by negligence, knocks, misuse or tampering, etc. are not included.

In the cases in which the use of the guarantee is justified, SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will opt for the repair, replacement of the article, reduction or refund, in the legally established terms.

The security shall lose its value in the following circumstances:

- If any of the information on the order or on the proof of purchase is modified, altered or replaced.

- If the identification number is manipulated, such as the guaranteed article itself, without the knowledge of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY).

- If it lacks the signature or stamp of the establishment.

Taxes

Residents of the European Union

The prices of the products offered on the website include Value Added Tax (VAT).

Purchases made by VAT taxpayers (companies, entities, organisations...) resident in the European Union and with an intra-Community VAT number shall be exempt from VAT. (companies, entities, organisations...) with residence in the European Union and with an intra-Community VAT number, will be exempt from paying VAT.

Residents in non-EU countries

Purchases made by residents in non-EU countries are exempt from VAT. Due to their tax regime, the Canary Islands, Ceuta and Melilla are considered non-EU territories.

The purchase system is subject to the legislation in force in Spain.

Customer service

The following telephone numbers and e-mail addresses are available to help you.

• E-mail: petsandpoms@gmail.com.
• Customer service: 911837198.

Purchasing Process

The processes involved in purchasing through our website are described below.

1. Customer registration.

The customer registers by filling in a form with his personal and payment details. He registers and signs up in our system with a user name and a password determined by the customer.

This data is sent securely using an advanced SSL (Secure Socket Layers) security system.

Sending the purchase data is completely secure and a closed padlock icon is displayed in the browser.

From now on, any data transmission is completely secure.

These are some of the precautions we advise our clients to take:

1. Do not give out your user data or password.
2. Always use our SSL security system.
3. Always log out of your browser after you have accessed a security area or after you have entered your username or password into the system.
4. Shopping basket.

The customer adds the items he/she wishes to purchase to his/her shopping basket.

3. Order processing.

Once the item selection process is completed, the order is confirmed, and the customer is required to log in, if they are already registered, or if not, they are asked to register.

This phase is carried out in a totally secure manner as it is integrated within our secure server.

4. Order confirmation sent.

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will send you an order confirmation by email.