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Terms and Conditions of Sale

The request for registration as a user and the assignment of your password or password for our user area does not imply the automatic assignment of a password, as it will always be at the discretion of POMERANIAN BEAUTY S.L.. We reserve the right to cancel your password without prior notice, as well as to remove your application and registration from our file at any time.

We remind you that the conditions of use of your password as a user will be as follows:

  • The user name or e-mail address and password assigned to the registered user are personal and non-transferable.
  • The user undertakes to diligently guard and keep secret the user name and password. It shall be the responsibility of the registered user to exercise due diligence to prevent access to and/or use of the services at his disposal by third parties who access or use the identification codes or passwords in his name.
  • The registered user shall be solely responsible for the choice, loss, theft or unauthorised use of any identification code or password and for the consequences that may arise therefrom.
  • The registered user must notify POMERANIAN BEAUTY S.L. as soon as possible, the loss, theft or unauthorized use of the username and password that identify you. This communication will be made in writing to our home address or by email to our address.
  • The above communication will also be required when the user has a simple suspicion of such facts, POMERANIAN BEAUTY S.L. will proceed in such case to deregister the registered user, without prejudice that the user can start the registration procedure again.
  • The registered user may at any time immediately unsubscribe as a user, without this decision being retroactive, by writing to our registered office or by e-mail and identifying themselves as a registered user with their password.

The user's registration implies express and unreserved acceptance of all the conditions set forth in the Legal Notice of POMERANIAN BEAUTY S.L.

The interested user will request through the web form his request for user and password assignment. The request cannot be sent if the interested party does not read and accept the conditions of use of the same.

The username will be a valid email address or username valid and exclusively owned by the user. The email address provided may be used by POMERANIAN BEAUTY S.L. for the issuance of communications.

The requests received by the user will be evaluated and checked for authenticity by the staff of POMERANIAN BEAUTY S.L. Accepted requests will be answered by sending an email to the email address provided along with the terms of use, your username and password.

Your request received signifies your express acceptance of the conditions established by the entity.


Obligation to make proper use of the website and its content

All contents included in this Web site are provided for informational purposes only, so that in no case can serve as a basis for appeals or claims or constitute a source of rights. POMERANIAN BEAUTY S.L. reserves the right to modify, without prior notice, the contents of the Web site.

The User undertakes to make correct use of the Website and the utilities provided in accordance with the law, this legal document and the instructions and notices communicated to him/her.

The User agrees to the exclusive use of the Web, and all its contents, for lawful purposes and not prohibited, that do not violate the law and / or may be harmful to the legitimate rights of POMERANIAN BEAUTY SL or any third party, and / or that may cause any damage or harm directly or indirectly.

To this effect, the user will abstain from using any of the contents of the website for illicit purposes or effects, prohibited in this Legal Document, harmful to the rights and interests of third parties or which, in any way, may damage, render useless, overload, deteriorate or impede the normal use of the website.

In particular, and by way of example only and without limitation, the user undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material which:

  • in any way that is contrary to, undermines or infringes fundamental rights and public freedoms recognised in the Constitution, international treaties and other legislation;
  • induces, incites or promotes criminal, denigratory, defamatory, defamatory, violent or, in general, actions contrary to the law, generally accepted morals and good customs or public order;
  • induces, incites or promotes discriminatory actions, attitudes or thoughts on grounds of sex, race, religion, belief, age or status;
  • incorporates, makes available or allows access to products, elements, messages and/or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, generally accepted morals and good customs or public order;
  • is false, ambiguous, inaccurate, exaggerated or untimely, in a way that is misleading or likely to mislead as to its subject matter or as to the intentions or purposes of the communicator;
  • is protected by any intellectual or industrial property rights belonging to third parties, without the User having previously obtained from their owners the necessary authorisation to carry out the use that he/she is making or intends to make;
  • violates the business secrets of third parties;
  • is contrary to the right to honour, to personal and family privacy or to one's own image;
  • in any way undermines the credit of POMERANIAN BEAUTY S.L.
  • infringes the rules on secrecy of communications;
  • constitutes, where applicable, unlawful, misleading or unfair advertising and, in general, unfair competition;
  • incorporates viruses or other physical or electronic elements that may damage or impede the normal operation of the network, system or computer equipment (hardware and software) of POMERANIAN BEAUTY S.L. or third parties or that may damage the electronic documents and files stored in such computer equipment;
  • which, due to its characteristics (such as format, length, etc.), causes difficulties in the normal operation of the Service;


The user undertakes to abstain from:

  • reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the Contents, unless authorised by the owner of the corresponding rights or it is legally permitted;
  • delete, manipulate or in any way alter the copyright and other data identifying the reservation of rights of POMERANIAN BEAUTY SL.
  • attempt to obtain the Contents by using means or procedures other than those which, as the case may be, have been made available for this purpose or have been indicated for this purpose on the web page where the Contents are located or, in general, those which are normally used on the Internet for this purpose, provided that they do not entail a risk of damage or disablement of the website, the Services and/or the Contents.

The user will be liable for damages of any kind that POMERANIAN BEAUTY S.L. may suffer, directly or indirectly, as a result of a breach of any of the obligations arising from the general conditions or the law in connection with the use of the Web.

Intellectual property

All contents of POMERANIAN BEAUTY S.L. are the intellectual property of the company and are protected under national and international intellectual property laws in force.

It is absolutely forbidden to use the content of our website without the written authorization of POMERANIAN BEAUTY S.L.

It is forbidden to establish this page as a frame of others, however you can establish a link to our Internet address ( as long as they do not relate to false, inaccurate, incorrect, misleading or confusing statements or that are contrary to law, morality or decency.

Users may download the website onto their terminal for private, non-commercial use, and may not exploit, reproduce, distribute, modify, publicly communicate, transfer, transform or use the content of the website for public or commercial purposes.

Infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as an offence punishable under Articles 270 et seq. of the Penal Code.

The trademarks, logos and any other industrial property that appear on this site are the property of POMERANIAN BEAUTY S.L. The use of these trademarks is prohibited without the prior written authorization of POMERANIAN BEAUTY S.L., or of the third party owners of the trademarks.


Duration of service

POMERANIAN BEAUTY S.L. does not guarantee the availability and continuity of the operation of the Website. When reasonably possible, POMERANIAN BEAUTY S.L. will give prior notice of interruptions in the operation of the Web Site; POMERANIAN BEAUTY S.L. does not guarantee the usefulness of the Web Site for the performance of any particular activity, nor its infallibility.

Access to the Web of POMERANIAN BEAUTY S.L. has an indefinite duration; however, POMERANIAN BEAUTY S.L. reserves the right to suspend without prior notice access to users who, in its opinion, violate the rules of use of its website and exercise the appropriate legal measures. In addition POMERANIAN BEAUTY S.L. reserves the right to restrict access to some sections of the Web to the general public, limiting it only to specific users or group of users through the delivery of an access password for which they will be responsible.

Exclusion of liability

POMERANIAN BEAUTY S.L. makes every effort to avoid any errors in the contents of the Web page, but does not guarantee and is not responsible for any errors in the contents of the Web.

POMERANIAN BEAUTY S.L.excludes any liability for damages of any nature eventually derived from:

  • Interruption of the operation or unavailability of access to the website.
  • Privacy and security in the use of the website by the User, and/or unauthorised access by unauthorised third parties.
  • The possible transmission of elements adversely affecting computer systems.
  • The accuracy, completeness and timely updating of the contents of its website. Consequently, POMERANIAN BEAUTY S.L. does not guarantee the reliability, availability or continuity of its Web site or the contents, so that the use thereof by the user is carried out at his own risk, without, at any time, POMERANIAN BEAUTY S.L. can be held liable in this regard.

POMERANIAN BEAUTY S.L. shall not be liable in case of service interruptions, delays, errors, malfunctions and, in general, other inconveniences that have their origin in causes beyond the control of POMERANIAN BEAUTY S.L. and/or due to a wilful or negligent action of the User and/or due to force majeure. In any case, whatever the cause, POMERANIAN BEAUTY S.L. will not assume any liability for direct or indirect damages, consequential damages and / or lost profits. POMERANIAN BEAUTY S.L. shall be entitled, without any compensation to the user for these concepts, to temporarily suspend the services and contents of the Web site to carry out maintenance, improvement or repair thereof.

POMERANIAN BEAUTY S.L. excludes any liability for damages of any kind that may be due to the lack of truthfulness, accuracy, completeness and / or timeliness of the content transmitted, distributed, stored, made available or received, obtained or accessed through the Web, nor for the content provided by third parties or entities.

POMERANIAN BEAUTY S.L. will try as far as possible to update and rectify any information hosted on its website that does not meet the minimum guarantees of accuracy. However, POMERANIAN BEAUTY S.L. will be exonerated from any responsibility for its failure to update or rectify, as well as for the contents and information contained therein.

POMERANIAN BEAUTY S.L. is not responsible for the use that the user makes of the services and products of the Web site or their passwords, as well as any other material on the Web site, infringing the intellectual or industrial property rights or any other rights of third parties.

POMERANIAN BEAUTY S.L. reserves the right to remove any content that is untrue, inaccurate and contrary to law, morality, public order and decency.

Legislation and jurisdiction

The provision of the service is governed by Spanish law, with the Courts of Madrid having jurisdiction, to which the User expressly submits.


Online Sales

Methods of payment

You can pay for your purchases using the following methods:

- CREDIT OR DEBIT CARD (Visa, Master Card):

This payment method is totally safe, since POMERANIAN BEAUTY S.L. makes the payment at the time of sending the order and not at the time the order is placed, POMERANIAN BEAUTY S.L. will only charge the amount of the items available.

Visa and Master Card have developed a system for secure online payments. The Secure e-commerce system is based on the card issuer (bank or savings bank) identifying the cardholder before authorising payment over the Internet.

Your card details and password are protected by this security system from the moment they are entered.

Once the identification is completed, the Issuer informs POMERANIAN BEAUTY S.L. that the purchase is being made by the cardholder, so that the cardholder can complete the process. If the identification has not been satisfactory, the Issuer informs POMERANIAN BEAUTY S.L. to proceed accordingly.

This window is beyond the control of POMERANIAN BEAUTY S.L., being the responsibility of its Issuer any incident that may arise with it, and you should contact this entity if you find yourself in this situation.

- PAYPAL: With the PayPal system, you will never have to enter your financial details again on any other website. We store and safeguard them so that every time you want to pay online you only need to enter your email account and password. When you buy with PayPal you will be covered by our buyer protection programme, i.e. if your purchase is not in good condition or does not match the description, we will refund your money.


For any other payment method not contemplated, please contact us by calling +34 674 679 901/+34 671 806 491 or through our e-mail address:

For your security Pomeranian Beauty has entrusted the credit card payment system to a payment gateway.

The bank details entered are encrypted and securely transmitted to the bank's servers and then verified with the issuing bank to prevent fraud and abuse.

This data entry procedure is guaranteed by 128-bit SSL (Secure Socket Layer) encryption technology, one of the most advanced and effective protection systems currently available, which means that no third party will have access via the Internet to this information relating to the banking data entered by the customer.

Only the Bank and PayPal have access to the bank details linked to these means of payment, so that does not know or record these details during the payment transaction.


Forms of Delivery

- HOME DELIVERY: If you request home delivery, you will receive your order directly at the address you provide when placing your order. Otherwise, the order will be sent to the address given in the customer file.

If you are not present on the day of delivery, you will be notified so that you can arrange another delivery date.

For any other form of delivery not contemplated, please contact us beforehand by calling +34 674 679 901/+34 671 806 491 or through our e-mail address:


All products sold may be returned within 7 days from the date of delivery, in accordance with the provisions of the Spanish Retail Trade Act.

Beforehand, the Customer must indicate their intention by e-mail. Pomeranian Beauty will reply by means of another email specifying the precise instructions for returning the product.

The cost of returning the goods shall be borne by the customer. In case of lack of conformity of the good with the contract, i.e. when the consumer claims that the product does not correspond to the description, qualities or uses advertised by Pomeranian Beauty, the consumer shall be entitled to return the product at Pomeranian Beauty's expense.

The refund to the customer's account as a result of this return will be made within 7 days of receipt of the goods by

The return cannot take place in any case if the products supplied were clearly subject to use (they must be unused and with their original seal and packaging intact).

The products must imperatively be returned correctly protected, in perfect condition (not damaged or soiled by the customer) with all accessories, instructions and documentation. They will be sent to the place specified by PomeranianBeauty in the precise instructions for the return of the product sent by email.

In the event that the return is not accepted by the supplier on the grounds that the product to be returned has been used, these products will remain in the distribution warehouse to be collected by the customer for a period not exceeding thirty days from their return.

Parcels which do not contain any enclosures enabling the sender to be identified (order number, name, address, etc.) cannot be returned.

The costs and risks associated with the return of the product shall be borne by the sender, who must send them safely and with the necessary guarantees to ensure that the returned goods arrive in perfect condition.

The return of products will result in a refund equal to the purchase price of the returned product(s).

Anyone who returns their product will receive an email informing them of the amount of their refund.


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